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Privacy policy

Privacy Policy for Vermeil Vibe

Last Updated: March 17, 2025

This Privacy Policy explains how Vermeil Vibe ("we," "us," "our"), accessible from vermeilvibe.com, collects, uses, discloses, and protects your personal information when you use our website and related services. It also outlines your rights and choices regarding your personal data under applicable privacy laws, including the GDPR (European Union) and CCPA/CPRA (California).

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Table of Contents

  1. Information We Collect
  2. How We Collect Information
  3. How We Use Your Information
  4. Sharing Your Information
  5. International Transfers
  6. Cookies and Tracking Technologies
  7. Sensitive Personal Data
  8. Marketing Communications
  9. Data Security
  10. Data Retention
  11. Your Privacy Rights (GDPR & CCPA/CPRA)
  12. Third-Party Websites
  13. Children's Privacy
  14. California "Shine the Light" Law
  15. Accessibility Commitment
  16. Changes to This Policy
  17. Contact Information

1. Information We Collect

We collect the following types of personal information:

Personal Information

  • Full name, email address, phone number, shipping and billing address
  • Payment details (credit/debit card, PayPal, etc.)
  • Account credentials (username/password)
  • Purchase and order history, wishlist items
  • Marketing preferences and communication records
  • Survey responses and feedback

Technical Information

  • IP address, device details, operating system, browser type
  • Website usage data (pages visited, interactions, time spent)
  • Geolocation data (collected with your consent)

2. How We Collect Information

We collect personal data through the following means:

  • Directly from you: When you register, make a purchase, fill out forms, submit surveys, or contact customer support.
  • Automatically: Through cookies, web beacons, and analytics tools (e.g., Google Analytics, Meta Pixel).
  • From third parties: Social media platforms, advertising partners, affiliates, and public databases.

3. How We Use Your Information

Your personal data is used to:

  • Process orders and payments
  • Manage accounts and provide customer support
  • Personalize your shopping experience
  • Send order updates and important notifications
  • Deliver newsletters, promotions, and marketing (only with explicit consent)
  • Improve our website, products, and services
  • Enhance security and prevent fraud

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Trusted third-party service providers (e.g., payment processors, shipping companies, analytics providers).
  • Law enforcement or regulatory authorities, if required by law.
  • Affiliates and partners for marketing and advertising support.

5. International Transfers

Your personal data may be transferred to and processed in locations outside your jurisdiction. We use safeguards such as Standard Contractual Clauses (SCCs) to protect your data in compliance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions (e.g., shopping cart, authentication).
  • Analyze site traffic and performance (Google Analytics).
  • Provide personalized ads (Meta Pixel, Google Ads).

Managing Cookies: You can manage or disable cookies in your browser settings or through our website’s cookie consent tool.

7. Sensitive Personal Data

We do not intentionally collect sensitive personal data, including:

  • Racial or ethnic background, political views, religious beliefs
  • Genetic, biometric, or health data
  • Sexual orientation

Please refrain from submitting such information through our services.

8. Marketing Communications

You will only receive marketing emails or SMS from us if you explicitly opt-in during checkout, registration, or subscription.

You can opt out anytime by clicking the "unsubscribe" link in our emails or by contacting us directly.

9. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transmission is entirely secure, and we cannot guarantee absolute protection.

10. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

11. Your Privacy Rights

Your rights vary based on your location:

EU Residents (GDPR):

  • Access, correct, or delete your data
  • Restrict or object to data processing
  • Data portability rights
  • Withdraw consent anytime
  • File a complaint with your local data protection authority

California Residents (CCPA/CPRA):

  • Know what personal data we collect and how we use it
  • Request deletion or correction of your data
  • Opt-out of data sharing (we do not sell data)
  • Non-discrimination when exercising privacy rights

To exercise your rights, contact us using the details below.

12. Third-Party Websites

Our website may link to third-party websites. We are not responsible for their privacy policies and recommend reviewing them before sharing your data.

13. Children's Privacy

We do not knowingly collect data from individuals under 16 years old. If we discover such data, we will delete it promptly.

14. California "Shine the Light" Law

We do not share personal data with third parties for direct marketing without explicit consent.

15. Accessibility Commitment

We strive to make our website accessible to all users and follow ADA compliance guidelines. If you encounter accessibility issues, contact us at [Insert Email].

16. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be notified via email or a website notice.

17. Contact Information

For questions or to exercise your privacy rights, contact us:

Vermeil Vibe Privacy Team
Email: hello@vermeilvibe.com